Refund and Cancellation Policy
Last updated: 7 November 2026
How cancellation and refunds work for LeadsMint, operated by Pixelhive LLC. Payments are processed by Dodo Payments. This page is part of our Terms and Conditions.
1. Subscriptions
Subscriptions renew each billing period until cancelled. You can manage or cancel your subscription from Billing inside the application, or email hello@leadsmint.com. Cancelling stops future renewals; credits already added stay on your account.
We do not refund a billing period that has already started, except where the law requires it.
2. One-time credit packs
Credit packs are one-time purchases. Unused credits stay on your account. Packs are not refundable once purchased, except where the law requires it or where we made an error.
3. Charged by mistake, or a technical fault
If you were charged twice, charged the wrong amount, or credits were not delivered after a successful payment, email hello@leadsmint.com with your receipt. We will review it promptly and correct it, including by refund where appropriate.
4. Statutory rights
Nothing in this policy limits rights you have under consumer law where you live, including any cooling-off or cancellation rights that apply to you.
5. Disputes
Please contact us before opening a dispute with your bank so we can resolve it quickly. Receipts for every payment can be downloaded from Billing.